Improve performance and free up your limited resources
Our Proactive Support Services reduce the complexity of your IT operations and increase your operational effectiveness. We proactively handle many of your standard IT processes, freeing up valuable staff and management time to devote to innovation. Take advantage of our modular services, giving you the flexibility and support you need, while reducing your total operating costs.
Our Proactive Support Services
Annual Version Updates
Improve version control and reduce risk with a managed annual update process.
Asset Tracking and Analytics
Advanced insights to help you take control of your Cisco estate.
Availability and Capacity Monitoring
Monitor the the performance of your ICT infrastructure, improve asset lifecycle management, and reduce downtime.
IT Integration Services
Close the gap between your IT team, your vendors, and your service providers.
Move, Add, Change, Delete
Simplify and accelerate your change control and fulfillment processes.
Proactive Problem Support
Improve ICT operations and infrastructure availability through proactive problem identification and root cause analysis.
Zapewnienie świadczenia usług
Gain an advantage with optimized service delivery and continuous improvement.
Technical Account Management
Ensure that your ICT environment runs smoothly, efficiently, and productively.
Proactive Support Services for Unified Collaboration
Maximize availability and improve performance in your collaboration environment.
Dlaczego warto wybrać Kentino?
Breadth of support
Obsługa ponad 47 technologii w 14 lokalnych językach na całym świecie.
Głębokie doświadczenie
Supporting 6 million assets within 6,000 clients across five continents.
Uznanie w branży
2018 TSIA STAR award for Transformation of our Support Services for delivering data-driven, client-centric support services.
Globalne świadczenie usług
Globalnie zintegrowany model świadczenia usług, działający zgodnie ze standardami ITIL, zapewnia spójne usługi niezależnie od miejsca prowadzenia działalności.
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