Proactive Support Services
Our Proactive Support Services
Annual Version Updates
Improve version control and reduce risk with a managed annual update process.
Asset Tracking and Analytics
Advanced insights to help you take control of your Cisco estate.
Availability and Capacity Monitoring
Monitor the the performance of your ICT infrastructure, improve asset lifecycle management, and reduce downtime.
Reduce risk, repair time, and errors with configuration backups.
IT Integration Services
Close the gap between your IT team, your vendors, and your service providers.
Move, Add, Change, Delete
Simplify and accelerate your change control and fulfillment processes.
Proactive Problem Support
Improve ICT operations and infrastructure availability through proactive problem identification and root cause analysis.
Service Delivery Assurance
Gain an advantage with optimized service delivery and continuous improvement.
Technical Account Management
Ensure that your ICT environment runs smoothly, efficiently, and productively.
Third Party Support
Multivendor support with a single point of contact.
Proactive Support Services for Unified Collaboration
Maximize availability and improve performance in your collaboration environment.
Why choose Kentino?
Breadth of support
Support over 47 technologies in 14 local languages worldwide.
Supporting 6 million assets within 6,000 clients across five continents.
2018 TSIA STAR award for Transformation of our Support Services for delivering data-driven, client-centric support services.
Global service delivery
Globally integrated service delivery model operating to ITIL standards, delivers consistent service wherever you operate.