Improve your operational efficiency
With advanced skills in the technologies associated with your assets, the remote technical account manager assigned to your account understands how they are deployed. This provides you with exceptional technical value and ensures that activities are completed quickly.
The service includes monthly reviews:
- incident reviews
- problem and root cause reviews
- configurations, software patches, and architecture recommendations
We also conduct change impact analyses to evaluate the nature of the change approval process, including normal, urgent, and emergency changes on covered assets and make
Why choose Kentino?
Support over 47 technologies in 14 local languages worldwide.
Every major vendor’s #1 or #2 partner.
2018 award for Transformation of our Support Services for delivering data-driven, client-centric support services.
Global service delivery
Globally integrated service delivery model operating to ITIL standards, delivers consistent service wherever you operate.