Shipping & Pickup

We want our customers to enjoy their shopping experience and we are pleased to offer a range of delivery services to suit their personal needs.

EUROPE & GERMANY DELIVERY OPTIONS

  • DLH Express: 1-24 hours processing time, 1 business day delivery time, 1-3 business days total ship time
  • Local pickup: 1-24 hours processing time, 1 business day delivery time, 1 business day total ship time

UK & IRELAND DELIVERY OPTIONS

  • DHL express: 1-24 hours processing time, 3 business days delivery time, 2-4 business days total ship time
  • Local pickup: 1-24 hours processing time, 1 business day delivery time, 1 business day total ship time

USA & INTERNATIONAL DELIVERY OPTIONS

  • UPS Air Freight Premium Direct: 1-24 hours processing time, 2-5 business days delivery time, 3-6 business days total ship time
  • DHL Air Freight: 1-24 hours processing time, 2-5 business days delivery time, 3-6 business days total ship time

CUSTOMS, DUTIES & TAXES

  • Within Europe, we charge tax on orders shipping to Czechia and other states where we are required to collect tax.
  • When ordering products from our site for delivery from outside of Europe, you may be subject to import duties and taxes.
  • Most products are exempt from tax duty, but you may be subject to import duties and taxes in some cases.

Shipping for ASIC miners and servers from China

We offer ASIC miners that are shipped from China and Honk Kong. We will send them directly to you and charge shipping from China.

Shipping time for ground transportation from Czech Republic

  • Czechia: 1 business day
  • Germany, Austria, Slovakia, Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Poland: 1-2 business days
  • Spain, Portugal, Switzerland: 2-3 business days
  • United Kingdom, Ireland: 2-4 business days
  • Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Romania, Slovenia: 3-5 business days
  • Iceland, Norway, Sweden: 4-6 business days
  • USA, Canada: 4-8 business days

Packing

We take great care in packing every order to ensure that your products arrive in perfect condition. We use high-quality materials to pack your order with care.

Tracking

You can track all your orders in your tracking page.

FAQs

  • Will I pay import duty when I order and pay on your website?
    • Most likely you will not pay any import duty, but it depends on your location.
  • Will I pay VAT tax for my packages?
    • It depends on your country and tax policy.

Restricted territories

We do not ship to territories subject to European Union, United States or United Nations sanctions or embargoes, and we cannot deliver to any person or entity named on an applicable restricted-party list.

Some of the hardware we sell — NVIDIA H100, H200 and A100 class accelerators and the systems built around them — is export-controlled (ECCN 3A090.a). For those items we need the end user, the installation address and the intended use, together with a signed End-User Certificate and our KYC form, before anything can ship. Depending on the destination an export licence may also be required, and that takes time to obtain.

We will tell you plainly whether your destination is workable before taking any deposit. Full detail is in our Terms of Service.